Returns & Exchanges
Your shopping guarantee
Hygiene Exception for Herbal Products
The right of withdrawal cannot be exercised for opened herbal products due to hygiene reasons (Distance Selling Regulation Article 15).
Return Window
You may request a return within 30 days of receiving your order.
Free Returns
Return shipping is free for unopened products.
Return Conditions
Items must be returned in their original packaging, unused and undamaged.
How to Return
- 1
Send your return request to info@herbatech.com.tr.
- 2
Use the return form and shipping label we provide.
- 3
Ship the item in its original packaging.
- 4
Your return will be processed within 7 business days of receipt.
Questions?
Contact us for all return and exchange requests.